What It Does
Most service businesses lose more deals on the phone than they realize. SalesButler records every inbound call, transcribes it with OpenAI Whisper, then scores it 0–100 across five sales rubrics: greeting, discovery, objection handling, closing, and booking. The AI also writes a plain-English summary of what went well and what to coach. It's like having a sales manager listen to every call without the salary.
Step-by-Step Guide
Call Comes In
Inbound calls to your tracked numbers are automatically recorded via Telnyx.
Whisper Transcription
OpenAI Whisper transcribes the full conversation within minutes of hangup.
AI Scores Five Rubrics
The AI rates greeting, discovery, objection handling, closing, and booking on a 0–100 scale.
Coaching Summary Generated
A short narrative explains what worked, what was missed, and what to coach next.
Review on /call-qa
Browse calls by score, drill into any one, play audio, read transcript, and share with the rep.
Why You'll Love This Feature
Every Call Recorded
No more 'I think the customer said…' — you have the audio and the words.
AI-Graded on 5 Rubrics
Greeting, discovery, objection handling, closing, booking — measurable, not subjective.
Plain-English Summaries
Skip the 12-minute audio review — read a paragraph and coach in 90 seconds.
Spot Patterns Fast
Sort by lowest score to find the calls that need the most coaching.
Onboard New Hires Faster
Share top-scoring calls as training material — show, don't tell.
Secure Recording URLs
Audio lives behind authenticated URLs and is never publicly accessible.
Perfect For
Coaching a new CSR through their first 30 days
Identifying objections you keep losing on
Reviewing a deal that went south to learn what happened
Spotting your best closer's techniques to spread across the team
Compliance review on price quotes given over the phone