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Automation

Automated Follow-Up That Closes More Jobs

Set up multi-step SMS sequences that automatically follow up with leads at the perfect time, increasing your close rate without extra effort.

No credit card required · Setup in 5 minutes

Overview

What It Does

SalesButler's Follow-Up Sequences automate the most important part of your sales process: the follow-up. Create multi-step SMS sequences that trigger based on lead activity. If a lead doesn't respond, the sequence keeps following up at intervals you set. When a lead replies, the sequence automatically cancels so you can take over the conversation personally.

SalesButler · Pipeline
Pipeline
+38% booked
12
New leads
7
Quoted
5
Booked
4.9 avg · 127 reviews
This month
How It Works

Step-by-Step Guide

1

Create a Sequence

Design a multi-step SMS sequence with customized messages, timing, and triggers. Choose from templates or build your own.

2

Set Triggers

Define what starts the sequence: missed call, new web lead, quote sent, or manual enrollment.

3

Messages Send Automatically

SalesButler sends each message at the scheduled time. Day 1, Day 3, Day 7—whatever cadence works best.

4

Lead Replies

When a lead responds, the sequence automatically stops and the conversation moves to your inbox for personal follow-up.

5

Track Performance

See response rates, conversion rates, and revenue generated by each sequence in your analytics dashboard.

Benefits

Why You'll Love This Feature

Hands-Free Follow-Up

Set it and forget it. Sequences run automatically so you never have to remember to follow up.

Smart Cancellation

Sequences automatically stop when a lead replies, so you never send awkward duplicate messages.

Performance Tracking

See which sequences drive the most conversions and tune the messages that win.

Personalized Messages

Include lead name, service type, and other variables for personalized automated messages.

Flexible Triggers

Start sequences based on missed calls, web forms, quote views, or manual enrollment.

Scalable

Follow up with hundreds of leads simultaneously without adding staff.

Use Cases

Perfect For

Following up on missed call auto-SMS non-responders

Nurturing leads who received quotes but haven't approved

Re-engaging leads who went cold

Post-service follow-ups for reviews and referrals

Seasonal service reminders

New lead welcome sequences

FAQ

Frequently Asked Questions

How many steps can a sequence have?

You can create sequences with as many steps as you need. Most effective sequences are 3-5 messages over 7-14 days.

What if the customer replies?

The sequence automatically cancels and the conversation moves to your inbox for personal follow-up.

Can I use templates?

Yes. SalesButler includes pre-built sequence templates for common scenarios like missed call follow-ups and quote reminders.

Can I A/B test different messages?

Yes. Create variations and track which messages drive better response rates.

Are there limits on active sequences?

No. Run as many active sequences as you need across all your leads.

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