What It Does
Every service business has a sweet-spot service area — and a fringe where jobs cost more than they pay. SalesButler's Service Area & ZIP Rules let you define exactly which ZIPs you serve, block out-of-area bookings on your public booking widget, add travel surcharges for fringe ZIPs, or simply route the inquiry elsewhere. The public lookup endpoint also gracefully handles orgs with no rules (defaults to enforced=false).
Step-by-Step Guide
Define Your ZIPs
List every ZIP you actively serve.
Set Surcharge Tiers (Optional)
Add travel surcharges for fringe ZIPs you'll serve at a premium.
Public Booking Validates
Customers booking through your public widget are blocked or warned if they're out of area.
Inbound Leads Tagged
Lead source automatically tags out-of-area inquiries for triage.
Refer or Decline
Office staff sees out-of-area leads with clear flags and acts accordingly.
Why You'll Love This Feature
ZIP-Level Control
Define your service area down to the ZIP.
Travel Surcharges
Charge more for fringe ZIPs without losing the lead entirely.
Out-of-Area Blocking
Public booking can refuse jobs you'd lose money on.
Public API
Public service-area-check endpoint lets your website pre-validate addresses.
Graceful Defaults
Orgs with no rules return enforced=false — never accidentally block all leads.
Easy Updates
Add or remove ZIPs anytime as your service area expands.
Perfect For
Local-only service businesses protecting margin from long drives
Tiered pricing for in-area vs fringe ZIPs
Multi-location franchises routing leads to the right branch
Seasonal service expansion (only serve certain ZIPs in summer)
Pre-validating leads on your website before they hit your inbox