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SalesButler
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Communication

Engage Leads in Real Time with Two-Way SMS

Turn text conversations into booked jobs with an SMS inbox built for service businesses — not call centers.

No credit card required · Setup in 5 minutes

Overview

What It Does

SalesButler's Two-Way SMS Messaging gives you a professional texting platform designed for converting leads. Every conversation lives in a threaded inbox, messages include delivery tracking, and AI suggests responses to help you reply faster. It's the fastest way to engage leads and move them toward a booked job.

SalesButler · Inbox
Missed call recovered
Auto-text sent in 8 seconds
● Live
Customer · 9:42 AMSorry I missed your call — I need a quote ASAP.
SalesButler · 9:42 AMThanks for reaching out! I can get you a same-day estimate — what's the address?
Booked in 47s$2,400 job
How It Works

Step-by-Step Guide

1

Receive or Start a Conversation

When a lead texts your SalesButler number (or replies to an auto-SMS), the conversation appears in your threaded inbox.

2

Review AI Suggestions

SalesButler's AI analyzes the conversation and suggests context-aware replies, saving you time and ensuring professional responses.

3

Reply in Real Time

Send replies from your phone or desktop. The two-way messaging keeps the conversation flowing naturally.

4

Track Message Delivery

See delivery confirmations and read receipts so you know when your messages are reaching customers.

5

Convert to Booked Job

As the conversation progresses, send quotes, schedule estimates, and book jobs directly through the SMS thread.

Benefits

Why You'll Love This Feature

Threaded Inbox

Every conversation is organized in a clean, searchable inbox. Never lose track of a lead conversation.

AI-Suggested Replies

Get smart reply suggestions based on conversation context, helping you respond faster and more effectively.

Delivery Tracking

Track message delivery and engagement to know which leads are reading your messages.

Team Collaboration

Multiple team members can view and respond to conversations with role-based access.

Rate-Limited Sending

Built-in rate limiting ensures your messages are delivered reliably without carrier issues.

Template Library

Save and reuse common responses for faster, consistent communication.

Use Cases

Perfect For

Following up on missed call auto-SMS replies

Scheduling estimates and appointments via text

Sending job updates to customers

Answering pre-sale questions quickly

Coordinating with leads who prefer texting over calling

After-hours lead engagement

FAQ

Frequently Asked Questions

Can customers reply to auto-SMS messages?

Yes. Any customer reply lands in your threaded inbox so you can carry the conversation in real time.

Does it work on mobile and desktop?

Yes. Access your SMS inbox from any device with a web browser.

Are there message limits?

Message limits depend on your plan. The Growth plan includes 2,000 SMS/month and Pro includes unlimited SMS.

Can I send images or links?

Yes. You can include links, images, and smart quote links in your SMS messages.

Is it a shared inbox?

Yes. Team members can view and respond to conversations based on their permissions.

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