Twilio + SalesButler
Half of homeowners who hit voicemail hang up and call the next contractor on Google. The SalesButler Twilio integration shuts that door: it watches your business line, and the second a call goes unanswered it fires a personalized text from your number — usually before the caller has finished dialing your competitor.
- A roofing company misses a storm-damage call during a job and the caller gets a text-back in 20 seconds, booking the inspection that afternoon.
- A plumber's after-hours emergencies route through Twilio so a burst-pipe text reaches the on-call tech instead of dying in voicemail.
What Connects Between Twilio and SalesButler
SMS
Inbound and outbound texts thread into the shared SalesButler inbox.
Call events
Missed and after-hours calls trigger instant auto-text-back.
Numbers
Provision and manage Twilio numbers from inside SalesButler.
How to Connect Twilio
Link your Twilio credentials
Paste your Twilio Account SID and auth token, or let SalesButler provision a number for you.
Route your business line
Forward missed and after-hours calls so they trigger an automatic text-back.
Set your templates
Pick the auto-reply and follow-up templates the AI uses to answer callers.
What the Twilio Integration Fixes
| The problem | With SalesButler + Twilio |
|---|---|
| Losing missed callers to the next company on Google | A Twilio-powered auto-text reaches the caller in under 30 seconds, before they redial. |
| Texts scattered across personal phones | Every message threads into one shared inbox the office and field both see. |
Twilio Integration Questions
Do I need my own Twilio account?
You can bring your own Twilio account, or SalesButler can provision and manage a number for you.
Will texting work after hours?
Yes. After-hours and missed calls trigger an automatic text-back the moment they come in.
How long does it take to set up?
Most integrations connect in a few minutes from Settings → Integrations — no developer required.
Is there an extra charge for integrations?
No. Integrations are included on the Growth and Pro plans at no additional cost.
Can I disconnect it later?
Yes. You can disconnect any integration at any time, and your SalesButler data stays intact.